We understand that plans can change, and we aim to be as fair and transparent as possible.

This Cancellation and Refund Policy applies to purchases made directly from Syðra-Skörðugil for short riding tours. By placing an order or booking a service, you agree to the terms below.

Cancellations by Customers

• Cancellations made 7 days or more before the scheduled ride will receive a full refund.
• Cancellations made 48 hours or more before the scheduled ride will receive a 50% refund.
• Cancellations made less than 48 hours before the scheduled ride are non-refundable as well as No-shows, they will be charged 100% of the booking amount.

Cancellations by the Company

• We reserve the right to cancel or reschedule rides due to weather conditions, safety concerns, or unforseen circumstances.
• In such cases, customers will be offered the option to reschedule or receive a full refund.

If you need to change the time or date of your booking, we are flexible and always willing to assist our guests. We will do our best to accommodate your request, subject to availability. Just contact us by e-mail or phone and we will find a solution for you.